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Wednesday, June 7, 2017
7:45 am — 3:30 pm
Memorial Center for Learning and Innovation
Springfield, IL

 


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2017 Speakers

Keynote Speakers:

Emilie Shoop

MORNING KEYNOTE:

Volunteers as Customers

Emilie Shoop

Now more than ever, attracting and keeping volunteers requires considering their needs and never taking them for granted. This keynote will help you think strategically about your organization's relationship with volunteers, including trends in volunteering, what motivates volunteers, and how a bit of “customer service” can help
you keep them engaged.



Any Beadlie

AFTERNOON KEYNOTE:

“RE” Think Your View

Amy Beadle

There is a silver lining to every interaction, even those interactions that seem negative. Learn how to turn the conversation, and your attitude, to a positive outcome.

 

Workshop Presenters:

Alice Leefers, Memorial Health System

Emilie Shoop, Dale Carnegie of Greater Illinois

Anne Godman, Director of Career Services, MacMurray College

Kristi Jones, Management Consultant, Kerber, Eck, & Braeckel (KEB)

Kelly Thompson, Executive Director of the Ronald McDonald Charities of Central IL

Tina Arnold, Senior Manager, Alzheimer's Association

Linda Kelley, Memorial Health System

Alicia Sparks and Amy Lally, Memorial Health System