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Wednesday, June 7, 2017
7:45 am — 3:30 pm
Memorial Center for Learning and Innovation
Springfield, IL

 


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2017 Schedule of Events

7:45 am —8:30 am Registration, Continental Breakfast, and Networking

8:30—8:40 am Opening Remarks

8:40—9:40 am Morning Keynote

9:50—10:50 am Workshop Session I- DESIGNING GREAT VOLUNTEER PROGRAMS


_____ Option 1—”Be Our Guest”- The Disney Model to Customer Service

_____ Option 2—Leading Across the Generations

_____ Option 3—Designing Internships for Win-Win!

11:00—12:00 pm Workshop Session II- CAPTURING THE VOLUNTEER EXPERIENCE

_____ Option 1—Community Plans—Encompassing the Voice of the Volunteer

_____ Option 2 —”FUN”draising

12:00—1:00 pm Lunch

1:10—2:10 pm Workshop session III-PROFESSIONAL DEVELOPMENT


_____ Option 1—Hate to Delegate—Learn how to make your event run smoothly by you doing less
_____ Option 2—Building Professional Relationships
_____ Option 3—Resiliency & Mindfulness

2:20—3:20 pm Afternoon Keynote

3:20—3:30 pm Closing Remarks and Drawing